studio repair for Thicket jewelry
We’re always glad to repair pieces of Thicket jewelry at any point in their lifetime.
We charge an $18 repair fee that helps to defray the cost of shipping and the additional fine metal materials that repairs require. We don’t charge for the studio labor - we’re committed to repairing pieces as a sustainability practice.
In the rare instance that a piece is damaged in such a way that significantly more additional materials are required we will let you know that before proceeding with the repair.
If you have a Thicket piece in need of repair and you're ready to jump right into the process place an order for this studio repair fee and we'll be in touch!
We’ll provide a return shipping label for you to send the piece back to the studio.
Repairs have a two week turnaround once the piece has arrived at the studio.
Each and every piece of Thicket jewelry is carefully made by hand in Thicket's studio. Production typically takes about one week before your order is ready to ship.
For best chance of delivery by 12/24 order by 12/12 with Ground shipping or 12/16 with Priority shipping. Check our page on holiday ordering and shipping cut-offs for more information - including deadlines for international and in-store pickup orders.
Thicket jewelry is meant to be worn and loved but fine jewelry requires proper care. You can read more of our recommendations on our jewelry care and repairs page.
Thicket offers lifetime repairs on all Thicket jewelry.
Other questions? Check our FAQs.
